Thank
you for your interest in our basic mediation
training workshop for professionals . This workshop
is designed to provide both hands-on training and a
clear framework to enable participants to work
effectively with parties involved in disputes who
need help. Our past participants tell us that this
is some of the best professional training they have
ever received. We hope your experience will be the
same.
Who should attend?
This
workshop is for anyone interested in learning about
mediation processes and augmenting their present
practice and work with mediation skills, including
attorneys, managers, and human service
professionals, educators, religious leaders, persons
in organizations who want to incorporate mediation
in their professional skills, and private
practitioners and consultants who would like to
supplement their skills and practice.
What does this workshop include?
This
highly interactive workshop uses a wide range of
formats including video, demonstrations, lectures,
discussions, simulations, story and music. The
workshop, with a 400-page
manual, covers the basic content areas of
mediation. The training presents a six-stage model
of the mediation process and focuses on the skills
involved in becoming an effective mediator.
Some of the many components in this training
include:
- three
core paradigms for dealing with conflict
- advocacy
and empowerment
- the
styles of mediation & identifying yours
- asking
skillful questions
- integrative
and distributive barganing
- understanding
& working with clients' conflict stories
- using
caucus effectively
- how
co-mediation adds value
- mediator
ethics and standards of practice
- starting
your mediation practice & marketing
- writing
competent memoranda of agreement
and
much more.
A
distinctive feature of this training is extensive
use of videotapes for instruction, including tapes
of actual mediations. The
workshop includes a minimum of six mediation
role-plays so that each participant can practice and
develop his/her skills. We will consider conflicts
in a broad range of settings including health care,
disputing neighbors, family conflict, divorcing
parents, civil, contract and employment disputes,
enabling participants to intervene effectively in
conflict in a variety of settings. For Maryland
residents, this workshop will meet the 40-hour
requirement for basic mediation training under Rule
17 of the Court of Appeals in Maryland for those
wishing to be approved as mediators.
A
certificate of completion, suitable for framing,
will be issued to you upon successful completion of
and full attendance at the training course.
Can I apply for membership in the Association
for Conflict Resolution after this workshop?
Yes.
The Association for Conflict Resolution (ACR) offers
workshop graduates the opportunity for further
professional development and networking. ACR is the
newly merged successor organization to the Academy
of Family Mediators, the Conflict Resolution
Education Network, and The Society of Professionals
in Dispute Resolution. This program also fulfills
the 40-hour training requirements for Practitioner
Member status in ACR.
Who are the faculty for the course?
The
workshop will be led by:
Carl D. Schneider, Ph.D, ...
Over the past twenty years Carl has trained several
thousand divorce mediators locally, nationally, and
abroad.
Currently Director of Mediation Matters, Bethesda,
Maryland, Carl is a registered psychologist,
licensed clinical Marriage and Family Therapist, Certified Mediator with the Maryland Council on Dispute Resolution and with the Supreme Court of Virginia, and an Advanced Practitioner Member of the Association for Conflict Resolution (ACR). Carl is the former Director (1981-1989) of Divorce Mediation Service, a group practice of 16 mediators in the Chicago area, and former Director of the Mediation Program of Woodbury College in Montpelier, Vermont. He has been on the Board of Directors of the national Academy of Family Mediators,
and has been the chair of the Certification
Committee for the Maryland Council on Dispute
Resolution. Carl is author of Shame, Exposure and Privacy (Norton, 1992) and has served on the editorial board of Mediation Quarterly. He holds a M. Div. degree from Union Theological Seminary in N.Y.C. and a Ph.D. from Harvard University.
Coaches: experienced
mediators will assist with individual coaching for
participants in small group role plays.
Time and Dates:
This
is an intensive, experiential forty-hour workshop.
We will meet from 8:45 a.m. - 6:00 p.m.
Thursday-Monday. Please plan to be present for the
full workshop. Registration will begin at 8:30 a.m.
on the first day; the workshop begins at 8:45 a.m.
We end the workshop by 5:30 p.m. on Monday.
Location:
The
workshops are held at the offices of Mediation
Matters, 9816 Parkwood Drive, Bethesda, Maryland
(click here
for directions).
What is the cost?
Early
registration (a deposit of $175 at least thirty days
prior to the workshop) is $1185 (manual included).
After that, the fee is $1285. The full balance is
due two weeks prior to the workshop with no refunds
beyond that point.
How do I register?
Send
a check for $175 and a completed registration form
to:
Mediation
Matters
9816 Parkwood Drive
Bethesda, MD. 20814
Your
registration fee is refundable, less $25 service
fee, up to three weeks prior to the training. After
that, the deposit is non-refundable. Registration
for the workshops is limited in order to give proper
attention to small groups and role plays. Since many
of our workshops fill quickly, we encourage you to
register early.
Should I read anything beforehand?
Yes.
We recommend two books - Roger Fisher and William
Ury with Bruce Patton's Getting
to Yes (2nd ed., Houghton Mifflin, 1991; $11.20)
and Kenneth Cloke and Joan Goldsmith’s Resolving
Personal and Organizational Conflict: Stories of
Transformation & Forgiveness (Jossey-Bass,
2000; $38).
These
books can be ordered online from Amazon.com
by clicking on the covers below.

The 400-page Training
Manual for the workshop, including ready-to-use
form, will be distributed the first day of the
training.
Accommodations:
If
you would like assistance in finding nearby
inexpensive accommodations, please contact us.
Meals:
We
will provide a continental breakfast in the morning,
snacks in the afternoon, and a gourmet luncheon
daily.

What is the attire of the workshop?
Feel
free to wear clothes in which you will be
comfortable. Our experience is that people often
differ in what they regard as a comfortable room
temperature, so you may want to dress accordingly.
Please join us:
We
hope you will be able to join us for this fine
professional training. If you have any questions not
answered by this page, feel free to call us at
(301/581-0330
or 1-800-905-2221 outside of the Washington
DC area).
Carl D. Schneider, Ph.D.
Director
Mediation Matters
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